Over the past month, we’ve been working hard to apply our world-leading Autonomous Animation Platform to support Government and Industry in managing the information flow related to COVID-19.
Today we released Bella, a live example of the Digital Helpers we announced last month. Bella is one way in which we see communications being reimagined now and in the future. Our intent was to show how those communications could be more interactive, engaging, and reflective of how we as humans engage in conversations. It’s not the only way, but it is one way and we will continue to innovate and test ideas.
Bella is distinctly Kiwi and designed specifically for New Zealanders to access critical information related to COVID-19. She can scalably engage with customers and communities. Unlike chat-bots or Digital Puppets.
Bella is always learning, adapting and drawing on the constantly evolving information related to COVID-19 – she works autonomously using her Digital Brain. And, by pairing advancements in artificial general intelligence (AGI) with sophisticated CGI, Bella can relate and connect in human-like ways.
Bella is here to augment human capability at a time when many of our resources are stretched to breaking point. And where filtering answers through the noise is becoming more difficult every day. Here are a few of the things Bella can do:
- Available 24×7.
- Zero wait times due to infinite and rapid scalability.
- Enables your people resources to focus on the most difficult and challenging questions and cases.
- Economical – saving money, time and frustration, unlike help desks, call centres and one-dimensional chatbots.
- Constantly learning and adapting – she connects to constantly updating information and data making her very smart.
- Can easily stream to any mobile or device from the Cloud
Imagine Digital Helpers like Bella working alongside humans to help those in need in any crisis or major event, from hurricanes to earthquakes, bush fires and more. Whatever the event, Digital Helpers like Bella can provide access to clear, accurate and accessible communication – as well as a new way to connect and engage.
She is one example of how Digital Helpers allow us to leverage the goodness and full capabilities of human and machine collaboration in a responsive, relatable and unprecedented way.
Bella can easily be adapted to use in any country, language or organisation. We are not doing this for commercial benefit. We will make the standardized Digital Helper and conversational corpus available to any public service organization at cost and provide the conversational corpus we have developed to any existing customer free of charge.
We’re here to help.
Be well and thanks for taking the time to meet Bella.