Accelerating AI – the race to zero-touch brand

How to help your brand thrive in a zero touch world.

Addressing the brand and CX augmentation is the new battleground, and most businesses are struggling to fight on it. How to reduce the Human Experience Debt? How to engage customers in a zero-touch world and bridge the AI and Data Chasm?

This eBook is a series of Explore and Act chapters helping you re-imagine a Customer Experience powered by Digital People:

  • Create deeper, richer interactions in a zero-touch, low human interaction world
  • ​​Embrace the shift to voice, visual and mobile
  • Foster greater inclusion and address new customer segments 
  • Re-invent products and services, and not just transform the status-quo
  • Build relevant and personalized interactions

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