Future-Proofing the Contact Center:

Being on the Cutting-Edge of Customer Service

Most companies are now seeing customer service as a revenue generator rather than as a cost center. Conversational AI tools have enabled a large proportion of routine service queries to shift to self-service, but these non-visual interactions lack an emotional dimension to connect with customers.

Learn how Soul Machines’ Digital People can transform impersonal online transactions into engaging and meaningful customer experiences yielding more revenues and brand affinity:

  • Deliver astonishing and memorable customer service
  • Provide personalized interactions at scale
  • Collect empathy-centric insight to better understand and serve customers
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See how digital people can breathe life into your online worlds

Disclaimer: The Soul Machines Digital Influencer Suki uses GPT-3, the third-generation Generative Pre-trained Transformer by Open AI. GPT-3 is a neural network machine learning model trained using internet data to generate any type of text. Soul Machines is using the Davinci model. To the maximum extent permitted by law, Soul Machines takes no responsibility for any conversation content generated by GPT-3. Further, the conversation content generated by GPT-3 in no way represents or comprises the views or beliefs of Soul Machines, and Soul Machines does not warrant or guarantee the accuracy of any conversation content. The GPT-3 integration is designed to showcase the power of technology—therefore the conversation content should not be taken as advice or guidance of any kind, and Soul Machines will not be responsible for any loss suffered as a result of reliance on such content, or use of this experience in any way.

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