The Future of Customer Experience with AI Digital People
March 4th, 2021
Join our guest speaker Kirk Moquin, Co-Founder & Executive Chairman of ERC, and Soul Machines VP of Customer Success, Rachael Rekart, as they discuss the future of customer experience with AI Digital People.
In this information-packed 30-minute webinar, you’ll learn:
– Why you should be thinking about your omnichannel customer experiences
– How world-class Digital People use cases can connect with your customers
– Opportunities to plan for Digital People
According to a December Forrester report, consumers now seek out the brands that reinstate their sense of control since Covid-19. In their pandemic-induced state of vulnerability, consumers have turned to brands and digital tools that restore their sense of confidence. They respond to companies that position themselves as partners committed to helping customers regain control. We think Digital People can help.