Digital People and CX in the Metaverse

Nov 1, 2022


The focus on increasing brand loyalty and creating value out of long-term relationships is leading many of the world’s most innovative brands straight to humanized AI. Digital People possess the emotional intelligence to deliver a more empathetic customer service experience, generate enriching digital content, and unlock elements of scale. ​Join Shantenu Agarwal, VP AGI Solutions and Ecosystem in Business at Soul Machines in a live webinar on Digital People and CX in the Metaverse. With Shantenu is guest speaker David Truog, VP, Principal Analyst at Forrester, who will present Forrester’s research about the metaverse, and findings about the impact of emotion on customer experience.

See how digital people can breathe life into your online worlds

Disclaimer: The Soul Machines Digital Influencer Suki uses GPT-3, the third-generation Generative Pre-trained Transformer by Open AI. GPT-3 is a neural network machine learning model trained using internet data to generate any type of text. Soul Machines is using the Davinci model. To the maximum extent permitted by law, Soul Machines takes no responsibility for any conversation content generated by GPT-3. Further, the conversation content generated by GPT-3 in no way represents or comprises the views or beliefs of Soul Machines, and Soul Machines does not warrant or guarantee the accuracy of any conversation content. The GPT-3 integration is designed to showcase the power of technology—therefore the conversation content should not be taken as advice or guidance of any kind, and Soul Machines will not be responsible for any loss suffered as a result of reliance on such content, or use of this experience in any way.

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