Digital People and CX in the Metaverse

Nov 1, 2022


The focus on increasing brand loyalty and creating value out of long-term relationships is leading many of the world’s most innovative brands straight to humanized AI. Digital People possess the emotional intelligence to deliver a more empathetic customer service experience, generate enriching digital content, and unlock elements of scale. ​Join Shantenu Agarwal, VP AGI Solutions and Ecosystem in Business at Soul Machines in a live webinar on Digital People and CX in the Metaverse. With Shantenu is guest speaker David Truog, VP, Principal Analyst at Forrester, who will present Forrester’s research about the metaverse, and findings about the impact of emotion on customer experience.