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So far Soul Machines has created 123 blog entries.

NEWS: AVA – Stevie Awards winner

Autodesk AVA was awarded the silver in this year’s Stevie Awards for Sales & Customer Service in the 'Innovation in the Customer Service - Computer Industries” category.  AVA brings emotional intelligence and a new level of understanding to chatbots and creates a more seamless and timely experience for every customer. The Stevie Awards for Sales [...]

By |2019-02-26T00:00:00+00:00February 26th, 2019|

PRESS: Is NZ lagging behind in AI implementation? PwC survey results suggests so

‘Are Kiwi business leaders taking an ostrich-like approach with AI and keeping their heads in the sand?’ARTICLE BY Divina Paredes AS FEATURED ON cio new zealand | FEBRUARY 25, 2019“There is a danger that New Zealand businesses get left behind as these technologies completely change the way we work”— Mark Averill, PwC New ZealandNew Zealand [...]

By |2019-02-25T00:00:00+00:00February 25th, 2019|

PRESS: Virtual banks ‘to dominate future banking sector’

Article by Abdulaziz Khattak as featured on Trade Arabia | February 22, 2019The near and distant future of the financial world in general and banking in particular was showcased at the third Middle East and Africa FinTech Forum, which saw industry experts from around the world speak to hundreds of delegates on trending topics such [...]

By |2019-02-25T00:00:00+00:00February 25th, 2019|

Video Podcast: Greg Cross chats to #DigitalNoirPresents @ Southstart

Digital Noir Presents a podcast loosely based around life in a digital studio. It is here that we talk to interesting people, startups and small businesses, discuss the latest in tech news and every now and again banter about.Greg Cross joins Sam on the podcast to discuss the implications and ethics of Augmented Reality and [...]

By |2019-02-20T00:00:00+00:00February 20th, 2019|

PRESS: The robots are coming – can we be friends with them?

Article by Katie Kenny as featured on Stuff | January 28, 2019 Kiwi company Soul Machines™ is creating digital humans powered by biologically inspired models of the brain.We were trying to get in touch with our internet service provider. I can't remember the reason. But we contacted the company through its website chat system.My partner [...]

By |2019-02-01T00:00:00+00:00February 1st, 2019|

HOT OFF THE PRESS: Soul Machines™ launches Digital DNA™, a critical component in the future of Customer Experience

Digital Gene Pool Makes It Easy to Produce Highly Realistic Digital Humans in MinutesMedia Release | December 13, 2018   Soul Machines™, a ground-breaking company re-imagining how humans connect with machines, is launching Digital DNA™ to give brands the ability to create and deploy a diverse range of highly realistic digital humans.The future of customer experience is [...]

By |2018-12-14T00:00:00+00:00December 14th, 2018|

PRESS: Media coverage on Soul Machines™ Digital DNA™ launch

Read all the latest media coverage here.Soul Machines™ launches Digital DNA™ platform for lifelike virtual assistantsSoul Machines™ has produced a number of what it calls “digital humans” such as a lifelike avatar baby and assistants for customers like Mercedes-Benz, Royal Bank of Scotland, and Autodesk, which commissioned its customer service agent Ava.Soul machines™ launches digital DNA™Soul Machines™ says over [...]

By |2018-12-14T00:00:00+00:00December 14th, 2018|

PRESS: “The success of today will be gone if you don’t transform” says Daimler Financial Services CIO

Article as featured on informationweek | december 6, 2018Daimler Financial Services CIO Says: Don't Get ComfortableDaimler Financial Services CIO Udo Neumann says you may be successful today, but unless you transform and innovate, that success will be gone.The economy is strong, your IT department is humming along, and you've invested in some value-creating programs. Everything [...]

By |2018-12-06T00:00:00+00:00December 6th, 2018|

PRESS: ANZ’s artificial intelligence entity Jamie took 12,000 customer inquiries in its first 100 days

Article by John Antony as featured on Stuff | November 18, 2018ANZ is increasing the workload for its artificial intelligence technology but promises the customer service tool won't put front line bankers out of work. Launched in July, ANZ New Zealand's "digital assistant", called Jamie, was initially programmed to answer questions on the 30 most [...]

By |2018-11-19T00:00:00+00:00November 19th, 2018|

PRESS: Jamie has been so successful in her first 100 days, ANZ is extending her pilot

ANZ Media Release | November 18, 2018From term deposits to turtles – Jamie’s first 100 days of your questions ANZ New Zealand’s digital assistant Jamie has been so successful in her first 100 days that the bank is going to extend her pilot, increase her abilities and include the use of common Te Reo Māori [...]

By |2018-11-18T00:00:00+00:00November 18th, 2018|

PRESS: UniServices invests US$2m into its world leading AI company Soul Machines™

Auckland, New Zealand | October 29, 2018UniServices has followed Mercedes Benz’s investment into Soul Machines™ with its own commitment of US$2m to a US$15m+ funding round announced recently by the company.  UniServices, which owns 15% of the company, made the investment through its $20m University of Auckland Inventors Fund.  Soul Machines™ was spun out of [...]

By |2018-10-29T00:00:00+00:00October 29th, 2018|

HOT OFF THE PRESS: emotional intelligence daimler financial services invests in soul machines

"It will be a game changer,' says CIO Udo Neumann By Sara Castellanos and Kim S. Nash | The Wall Street Journal | Mar 1, 2018 Udo Neumann, global chief information officer for Daimler Financial Services, standing next to Sarah, the 'digital human,' at 2018's Mobile World Congress in Barcelona. Photo: Daimler AG Digital assistants [...]

By |2018-10-17T00:00:00+00:00October 17th, 2018|

HOT OFF THE PRESS: Daimler Financial Services announces investment in Soul Machines™

 Daimler Financial Services makes strategic investment in New Zealand-based company Soul Machines™ to further develop artificial and emotional intelligence for multi-channel, customer-service pilot. Chief Information Officer Udo Neumann: “After successfully testing how artificial intelligence helps our employees better service customers, we are now investing in a disruptive technology to further enhance the customer experience.” “The [...]

By |2018-10-17T00:00:00+00:00October 17th, 2018|

PRESS: Global media coverage on Daimler’s investment in Soul Machines™

The world is responding to the announcement by Daimler Financial Services of their investment in Soul Machines™. Read all the latest media coverage here.Emotional Intelligence: Daimler Financial Services invests in Soul Machines™Daimler Financial Services makes strategic investment in New Zealand-based company Soul Machines™ to further develop artificial and emotional intelligence for multi-channel, customer-service pilot.Daimler Financial [...]

By |2018-10-17T00:00:00+00:00October 17th, 2018|

PRESS: The insider’s guide to the making of a digital assistant

Liz Maguire, head of digital and transformation at ANZ bank, says Jamie, the avatar, provides vital lessons on digital inclusion and innovation.Article by Divina Paredes (CIO New Zealand) | 09 October, 2018  Image by CIO “The digital assistant is not going to be for everyone, but this is entirely about customer choice.”Liz Maguire, ANZSince Jamie started [...]

By |2018-10-09T00:00:00+00:00October 9th, 2018|

HOT OFF THE PRESS: New Zealand startup Soul Machines™ puts human face on AI

Company founded by 'Avatar' animator will bring its digital humans to Asia next yearArticle by Akane Okutsu | Nikkei Asian Review | October 02, 2018  Soul Machines™’ digital humanoid Lia shows lifelike expressions that would be hard for a physical robot to match TOKYO -- "Do you need me to tell everyone your life story?" asks [...]

By |2018-10-04T00:00:00+00:00October 4th, 2018|

PRESS: Greg Cross wants your next employee to be an AI-powered digital human

Article by Jordan Teicher for INDUSTRIOUS issue 3 - IBM’s Quarterly magazine about the latest trends in the industry“Humans can communicate in lots of ways,” said Greg Cross. “But when we actually want to have important conversations we always do those face to face.”Cross, the CBO of Soul Machines™, practices what he preaches. Though he [...]

By |2018-10-04T00:00:00+00:00October 4th, 2018|

PRESS: World’s first digital teacher starts work teaching kids about energy

Article as featured on Fanatical Futurist | September 2018WHY THIS MATTERS IN BRIEFAI, avatars and bots play an increasingly central role in the future of education, and Will is the first teacher of his kindIt’s back to school time for millions of children around the world and you know what that means – it’s time [...]

By |2018-09-18T00:00:00+00:00September 18th, 2018|

PRESS: Robots will probably help care for you when you’re old

 Article by Corinne Purtill | Excerpt from QUARTZ | 12 SEPTEMBER 2018Among the symptoms of dementia is a phenomenon called “sundowners syndrome”: an increase in agitation, confusion, and anxiety as late afternoon transitions to evening. Its cause isn’t well understood; circadian rhythm disruptions precipitated by the change in light, anxiety over end-of-day activity, and hormonal [...]

By |2018-09-13T00:00:00+00:00September 13th, 2018|

AI – are humans obsolete?

 Article by Andrew Cornell | Excerpt from ANZ bluenotes | 13 SEPTEMBER 2018Dystopia or Utopia? Will robots be our – willing – slaves or overlords? Actually, what is 'artificial intelligence'? We may not realise how pervasive it is already.We spoke to an AI scientist, a digital human creator, a venture capitalist, an ex-Google banker and an economist [...]

By |2018-09-13T00:00:00+00:00September 13th, 2018|
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