Our Co-founder and Chief Business Officer, Greg Cross, was on the Moonshot podcast talking about Digital People, the value of building trust and empathy, BabyX, and the importance of autonomous animation in today's world. AI systems are improving in their reliability all the time - but when it comes to chatbots they're often still [...]
Our Digital Person Sam will be co-hosting the Abundance360 Annual Mastermind this year. Every year, Peter Diamandis curates the world’s most innovative technologists, from leaders who are 3D printing entire rockets and 3D-printing food, to those connecting our brain to the cloud. More than exponential technology and moonshots, these leaders [...]
As part of our dedication to transform brand and customer interactions at scale, we are excited to announce our partnership with Active.AI, the world’s leading Conversational AI for digital financial services, to re-imagine customer engagement and experience in the financial services sector. Customer expectations of AI and chatbots have increased substantially. Active.Ai platform has seen [...]
Our VP of Customer Success, Rachael Rekart, had a great conversation with the President of Maryville University, Dr Mark Lombardi, about how today’s executives can drive student and employee happiness using cutting-edge technology and Digital People. Maryville University is the second-fastest growing university in the nation and has been named an Apple Distinguished School [...]
There’s no question that the way customers interact with eCommerce is changing. Digital transformation has significantly improved the eCommerce experience by streamlining payment, shopping cart, and AI driven brand interactions in online shopping. In fact, Gartner expects that 70% of all customer interactions will involve emerging conversational AI technologies such as machine learning, chatbots [...]
Earlier this year, we worked with the World Health Organization (WHO) to create its first digital health worker, Florence. In response to the COVID-19 pandemic, WHO recognized the growing need to educate people about how tobacco use was tied to increased chances of experiencing serious symptoms. Florence was built and designed to [...]
Conversational Artificial Intelligence (AI) enables companies to build highly engaging and valuable relationships with their customers. Now more than ever, the need for safe, engaging, and scalable communication between customers and brands is growing, which is speeding up Natural Language Processing (NLP) adoption across every industry. With more and more companies looking [...]
The landscape of ecommerce has shifted, maybe more than any other time in history. Purchasing behaviors have led consumers toward online and mobile channels, and the shift is likely to stick post-pandemic. As a result, ecommerce has experienced a 129% year-over-year growth in North America this year, with a 146% growth in all online [...]
In a fast-changing world, Learning and Development (L&D) and HR teams have to be proactive in providing employees with all the tools they need to succeed in a landscape that’s constantly changing. As companies and markets evolve, organizations expect employees to constantly adapt and for their skills to be future-proof to gain competitive advantage and [...]
Learning is a cornerstone of society, and today it is going through transformational change. Decreased funding, instructor shortages, and learner needs growing more complex have created a globally-fractured education system. Add in a global pandemic and we’ve created a perfect storm for much-needed reform. The lockdowns in response to COVID-19 have interrupted learning and development. [...]
“Strategy is about making choices, trade-offs; it’s about deliberately choosing to be different.” Michael Porter Few business leaders have avoided confronting our new operating environment and its demands. How do we engage a remote workforce? How do customers experience us without our people directly connecting [...]
When the news came out that smokers were more likely to develop severe disease with COVID-19 compared to non-smokers, it triggered mil-lions of smokers to want to quit tobacco. Tobacco smoking impairs lung function, making it harder for the body to fight off coronaviruses and other diseases. “Smoking kills eight million people a year, [...]
“You can’t solve a problem on the same level that it was created. You have to rise above it to the next level.” Albert Einstein A new challenge for brand leaders: reimagine customer experience to answer the needs of a world in which human interaction [...]
Soul Machines Launches Digital DNA™ Studio New Creative Suite for User-Generated Creation of Digital People at Scale. SAN FRANCISCO -- May 28, 2020 -- Soul Machines™, the astonishing AGI company, today announced that it will make its Digital DNA™ Studio (DDNA Studio) available for companies to easily and rapidly create their own Digital People for [...]
Over the past month, we’ve been working hard to apply our world-leading Autonomous Animation Platform to support Government and Industry in managing the information flow related to COVID-19. Today we released Bella, a live example of the Digital Helpers we announced last month. Bella is one way in which we see communications being reimagined now [...]
Six things every brand and CX leader can learn from Yumi. Crisis of the scale and speed of COVID-19 demand new approaches to Customer Experience. COVID-19 has exposed nearly every CX system, process, and technology as unprepared for a Black Swan event. Workers are now dispersed with call centres operating from kitchen tables. [...]
Over the past month we, like you, have faced an unprecedented period of change. We moved quickly to ensure the safety of our employees and embrace new working practices. And, we directed all our effort to how Digital Heroes could be applied to helping businesses, government and non-government organizations to better serve those in need. [...]
New Zealand Police introduces “Ella” Digital person “Ella” has been developed by Soul Machines to help Police understand if a Digital Hero makes sense in a policing context WELLINGTON, New Zealand, February 12, 2020 -- Today New Zealand Police announced “Ella,” an autonomously animated Digital Hero developed by Soul Machines, the ground-breaking New Zealand company [...]
Soul Machines would like to introduce an original series, When Roman Met Sam, now live on our YouTube channel! When Roman Met Sam explores the ups and downs of the friendships between our very own Digital Heroes™ Roman and Sam and their digital friends at Soul Machines. We sat down with Soul Machines’ Head of [...]
Soul Machines and Madera Residential’s technology subsidiary Quext, launch “Mia,” a fully autonomous, AI-driven Digital Hero. AUCKLAND, New Zealand, February 5, 2020 -- Soul Machines, the ground-breaking company re-imagining how humans collaborate with machines, and Madera Residential’s technology subsidiary Quext, announce “Mia,” a fully autonomous, AI-driven Digital Hero who will be an integral part of [...]
