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So far Soul Machines has created 136 blog entries.

Soul Machines Featured on the Moonshot Podcast

Our Co-founder and Chief Business Officer, Greg Cross, was on the Moonshot podcast talking about Digital People, the value of building trust and empathy, BabyX, and the importance of autonomous animation in today's world. AI systems are improving in their reliability all the time - but when it comes to chatbots they're often still [...]

2022-03-15T03:04:32+00:00January 29th, 2021|

Digital Person Sam Co-hosting Abundance 360 Annual Mastermind

Our Digital Person Sam will be co-hosting the Abundance360 Annual Mastermind this year. Every year, Peter Diamandis curates the world’s most innovative technologists, from leaders who are 3D printing entire rockets and 3D-printing food, to those connecting our brain to the cloud. More than exponential technology and moonshots, these leaders [...]

2021-12-07T02:11:31+00:00January 22nd, 2021|

Soul Machines Partners With Active AI

As part of our dedication to transform brand and customer interactions at scale, we are excited to announce our partnership with Active.AI, the world’s leading Conversational AI for digital financial services, to re-imagine customer engagement and experience in the financial services sector. Customer expectations of AI and chatbots have increased substantially. Active.Ai platform has seen [...]

2021-12-07T02:11:45+00:00December 18th, 2020|

Driving Customer and Employee Happiness: Webinar Key Learnings

Our VP of Customer Success, Rachael Rekart, had a great conversation with the President of Maryville University, Dr Mark Lombardi, about how today’s executives can drive student and employee happiness using cutting-edge technology and Digital People. Maryville University is the second-fastest growing university in the nation and has been named an Apple Distinguished School [...]

2021-02-17T01:12:50+00:00December 9th, 2020|

The Executive’s Guide Series: How Conversational AI Is Hyper-personalizing Ecommerce

There’s no question that the way customers interact with eCommerce is changing. Digital transformation has significantly improved the eCommerce experience by streamlining payment, shopping cart, and AI driven brand interactions in online shopping. In fact, Gartner expects that 70% of all customer interactions will involve emerging conversational AI technologies such as machine learning, chatbots [...]

2021-11-16T21:48:04+00:00December 9th, 2020|

Florence Learns 5 New Languages

Earlier this year, we worked with the World Health Organization (WHO) to create its first digital health worker, Florence.  In response to the COVID-19 pandemic, WHO recognized the growing need to educate people about how tobacco use was tied to increased chances of experiencing serious symptoms. Florence was built and designed to [...]

2022-01-07T21:33:29+00:00December 6th, 2020|

The Writers’ Room Online Course: Learn How to Design Engaging Conversational Experiences With AI-powered Digital People

Conversational Artificial Intelligence (AI) enables companies to build highly engaging and valuable relationships with their customers. Now more than ever, the need for safe, engaging, and scalable communication between customers and brands is growing, which is speeding up Natural Language Processing (NLP) adoption across every industry. With more and more companies looking [...]

2021-04-22T17:17:15+00:00November 26th, 2020|

Optimizing The Buyers’ Journey: How to Increase Ecommerce Conversions By 4.6X With Digital People

The landscape of ecommerce has shifted, maybe more than any other time in history. Purchasing behaviors have led consumers toward online and mobile channels, and the shift is likely to stick post-pandemic. As a result, ecommerce has experienced a 129% year-over-year growth in North America this year, with a 146% growth in all online [...]

2021-11-09T19:04:09+00:00November 19th, 2020|

Digital People Keep Employees Engaged in Corporate Learning and Development

In a fast-changing world, Learning and Development (L&D) and HR teams have to be proactive in providing employees with all the tools they need to succeed in a landscape that’s constantly changing. As companies and markets evolve, organizations expect employees to constantly adapt and for their skills to be future-proof to gain competitive advantage and [...]

2021-11-09T19:04:17+00:00October 27th, 2020|

How Digital People Can Transform Online Learning

Learning is a cornerstone of society, and today it is going through transformational change. Decreased funding, instructor shortages, and learner needs growing more complex have created a globally-fractured education system. Add in a global pandemic and we’ve created a perfect storm for much-needed reform. The lockdowns in response to COVID-19 have interrupted learning and development. [...]

2021-11-09T19:04:27+00:00October 19th, 2020|

Digital transformation won’t save us

Seven Ways to Differentiate Brands through CX in a Covid World

“Strategy is about making choices, trade-offs; it’s about deliberately choosing to be different.” Michael Porter Few business leaders have avoided confronting our new operating environment and its demands. How do we engage a remote workforce? How do customers experience us without our people directly connecting [...]

2021-02-17T01:17:12+00:00October 2nd, 2020|

Florence: Digital Health Worker

When the news came out that smokers were more likely to develop severe disease with COVID-19 compared to non-smokers, it triggered mil-lions of smokers to want to quit tobacco. Tobacco smoking impairs lung function, making it harder for the body to fight off coronaviruses and other diseases. “Smoking kills eight million people a year, [...]

2022-01-07T21:33:48+00:00September 2nd, 2020|

Soul Machines Launches Digital DNA™ Studio

Soul Machines Launches Digital DNA™ Studio New Creative Suite for User-Generated Creation of Digital People at Scale. SAN FRANCISCO -- May 28, 2020 -- Soul Machines™, the astonishing AGI company, today announced that it will make its Digital DNA™ Studio (DDNA Studio) available for companies to easily and rapidly create their own Digital People for [...]

2022-01-10T21:18:01+00:00May 28th, 2020|

Meet Bella

Over the past month, we’ve been working hard to apply our world-leading Autonomous Animation Platform to support Government and Industry in managing the information flow related to COVID-19. Today we released Bella, a live example of the Digital Helpers we announced last month. Bella is one way in which we see communications being reimagined now [...]

2020-06-15T02:47:20+00:00April 14th, 2020|

Answering the new CX challenge in a time of Crisis

Six things every brand and CX leader can learn from Yumi.   Crisis of the scale and speed of COVID-19 demand new approaches to Customer Experience. COVID-19 has exposed nearly every CX system, process, and technology as unprepared for a Black Swan event.  Workers are now dispersed with call centres operating from kitchen tables. [...]

2021-02-17T01:18:13+00:00April 8th, 2020|

Soul Machines’ Latest Digital Person Ella for New Zealand Police

New Zealand Police introduces “Ella” Digital person “Ella” has been developed by Soul Machines to help Police understand if a Digital Hero makes sense in a policing context WELLINGTON, New Zealand, February 12, 2020 -- Today New Zealand Police announced “Ella,” an autonomously animated Digital Hero developed by Soul Machines, the ground-breaking New Zealand company [...]

2020-02-11T00:00:00+00:00February 11th, 2020|

When Roman Met Sam – A Soul Machines Original Series

Soul Machines would like to introduce an original series, When Roman Met Sam, now live on our YouTube channel! When Roman Met Sam explores the ups and downs of the friendships between our very own Digital Heroes™ Roman and Sam and their digital friends at Soul Machines. We sat down with Soul Machines’ Head of [...]

2020-02-10T00:00:00+00:00February 10th, 2020|

Soul Machines and Madera Residential’s technology subsidiary Quext, launch “Mia,” a fully autonomous, AI-driven Digital Hero

Soul Machines and Madera Residential’s technology subsidiary Quext, launch “Mia,” a fully autonomous, AI-driven Digital Hero. AUCKLAND, New Zealand, February 5, 2020  -- Soul Machines, the ground-breaking company re-imagining how humans collaborate with machines, and Madera Residential’s technology subsidiary Quext, announce “Mia,” a fully autonomous, AI-driven Digital Hero who will be an integral part of [...]

2020-02-04T00:00:00+00:00February 4th, 2020|