Forrester QA – Prioritizing Emotions When Designing the Healthcare Experience Read Q&AView Webinar Forrester’s research has proven that emotion is the most significant driver of customer experience quality across all sectors. In healthcare, the emotional quality...
Forrester QA – Digital People and CX in the Metaverse Read Q&AView Webinar For decades, Forrester’s research and CX Index data have proven that emotion is one of the most powerful components of customer experience quality, before ease and effectiveness. This is...
Calocurb Launches the 1st Digital Person That Offers Support For Health And Wellbeing Introducing Jenny– a Digital Person with the ability to interact with users and provide guidance on health and wellness topics Soul Machines has partnered with Calocurb, a New...
Dallas Fort Worth International Airport Improves the Traveler’s Experience with Iris, a Digital Concierge View video DFW shares update on Digital Iris – digital airport concierge assists busy travelers and offers a seamless experience for arriving at future...
CX in Modern Finance #2 – Fostering financial well-being Request a DemoRead Part 1 Part2 – Going the Extra Miles Soul Machines’ Digital People create a more human experience—combining automation with personalization that scales and intelligence that...
CX in Modern Finance #1 – Personalized and Trusted Self-Services Request a DemoRead Part 2 Part 1 – The first milestones Digital transformation is essential for banks and financial services to stay competitive and profitable. At the same time, going digital must...
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