Introducing your Digital CXO

Experience the incredible capabilities of your digital workforce.

Trained with experiential CX conversations, the Digital CXO can collect spontaneous feedback from customers. Once this data is converted into high-value insights, it will guide you through a constructive dialog to make CX decisions improving your customer retention and loyalty. 

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Get customer insights from our 1:1 interactions.

AI and ML tools can detect trends over time, but the Digital CXO will also capture the human element of your Customers’ Experience.

  • Capture zero-party data through a natural and timely conversation
  • Suggest simple and precise customer feedback and other ratings
  • Tailor conversations for your CX research
  • Embed to your store, website, and web application in minutes
  • Integrate with your CRM/Service database
Viola collecting customer experience rating

Make better and more informed CX decisions.

  • Ensure positive CX with comprehensive and detailed 1:1 reporting
  • Get experience ratings from general sentiments down to granular insights
  • Create a CX database that you own and leverage for competitive advantage
  • Increase customer loyalty with thorough analytics integrating scores, verbatim and emotions

Included in the DCXO package:

  • Digital DNA Studio
  • 1 language (upgrade available)
  • Standardized CX conversational corpus
  • 1 deployment on a public website or mobile app
  • Service Options:
    UI/UX implementation
    CX Analytics training
    Integration with CRM/Service database
    Customized CX conversation

Create deeper connections with your customers.

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