Digital People – Smart Skills
Easily customize your Digital Workforce
Introducing, Smart Skills, ready to go modules available in Digital DNA Studio:
Accelerate deployment using standardized conversations
Reduce costs by leveraging existing digital assets
Tap into the knowledge of best in class communities
Eliminate technical barriers with ready-made integrations
We created Smart Skills to jump start the development of your brand experience.
Give your Digital People instructive and pleasant conversations and also train them with conversational manners.
Load conversations for your Digital People from world-class Natural Language Processing (NLP) platforms such as Google DialogFlow ES and CX, IBM Watson, Microsoft Azure Bot Service, and Amazon LEX, to specialty-centered NLP solutions.
Elegant Failure Skill
Give your Digital People the ability to elegantly resume or re-initiate a conversation if they do not understand the user’s message or if a long silence occurs.
Give your Digital People the memory of the conversation so they can repeat both verbal and variables if asked to repeat by the user.
Wake Word Skill
Instruct your Digital People to initiate a conversation only after hearing specific words. This type of control is especially useful in a multi-party environment like a teleconference.
Media Search Skills
Turn your Digital People into social media experts capable of finding the videos, posts, and news that may interest their audiences.
Your Digital People can find videos of interest to enrich a conversation by searching single or multiple YouTube channels. This skill is powered by the YouTube API.
Your Digital People can pull recent and popular Tweets from single or multiple accounts to answer user queries. This skill is powered by the Twitter API.
Your Digital People can retrieve posts from single or multiple Facebook accounts on a topic selected by the user. This skill is powered by the Facebook API.
Expand the knowledge of your Digital People tapping into trusted and curated content.
Your Digital People can add, subtract, multiply and divide at an impressive speed. A talent quite useful for many use cases including tutoring, financial aid counseling, and shopping expenses monitoring. This skill is powered by the Wolfram Alpha knowledge engine.
Your Digital People will never fail to spell an English word correctly. A skill especially useful for tutoring young kids or foreign students.
Make your Digital Person highly productive and digital-tool savvy.
Your Digital People can be trained with a conversation written in one language, but can speak in another language with the end-user. This skill is powered by the Microsoft Azure Cognitive Services.
Google Form Skill
Your Digital People can use a tool as simple as Google form to know what questions to ask and where to save the user’s answers. Extremely useful to collect the voice of customers, run student and employee surveys, and more. This skill is powered by the Google Forms API.
Your Digital People record their conversation transcripts to your secure Amazon S3 storage. This skill is powered by the Amazon S3.