Digital People – Smart Skills

 

Easily customize your Digital Workforce

Introducing, Smart Skills, ready to go modules available in Digital DNA Studio:

Accelerate deployment using standardized conversations

Reduce costs by leveraging existing digital assets

Tap into the knowledge of best in class communities

Eliminate technical barriers with ready-made integrations

Banner Skills

We created Smart Skills to jump start the development of your brand experience.

Communication Skills

Give your Digital People instructive and pleasant conversations and also train them with conversational manners.

NLP Skills

Interface seamlessly with a supported NLP

Load conversations for your Digital People from world-class Natural Language Processing (NLP) platforms such as Google DialogFlow ES and CX, IBM Watson, Microsoft Azure Bot Service, and Amazon LEX, to specialty-centered NLP solutions.

Elegant Failure Skill

Never leave a customer confused

Give your Digital People the ability to elegantly resume or re-initiate a conversation if they do not understand the user’s message or if a long silence occurs.

Repeat Skill

Never tired to repeat in an instructive way

Give your Digital People the memory of the conversation so they can repeat both verbal and variables if asked to repeat by the user.

Wake Word Skill

Never jump unwelcomed in a conversation

Instruct your Digital People to initiate a conversation only after hearing specific words. This type of control is especially useful in a multi-party environment like a teleconference.

Media Search Skills

Turn your Digital People into social media experts capable of finding the videos, posts, and news that may interest their audiences.

Youtube Skill

Use video content to engage and retain attention

Your Digital People can find videos of interest to enrich a conversation by searching single or multiple YouTube channels. This skill is powered by the YouTube API.

Twitter Skill

Stay on top of the latest news and trends

Your Digital People can pull recent and popular Tweets from single or multiple accounts to answer user queries. This skill is powered by the Twitter API.

Facebook Skill

Find answers from groups and communities

Your Digital People can retrieve posts from single or multiple Facebook accounts on a topic selected by the user. This skill is powered by the Facebook API.

Cognitive Skills

Expand the knowledge of your Digital People tapping into trusted and curated content.

Math Skill

Never fail a math question

Your Digital People can add, subtract, multiply and divide at an impressive speed. A talent quite useful for many use cases including tutoring, financial aid counseling, and shopping expenses monitoring. This skill is powered by the Wolfram Alpha knowledge engine.

Spelling Skill

Always helpful to learn and avoid confusion

Your Digital People will never fail to spell an English word correctly. A skill especially useful for tutoring young kids or foreign students.

Weather Skill

Be ready to answer this universal topic
Your Digital People can provide weather information and prediction considering the user’s location and being attentive to use the temperature and speed units that he is familiar with. This skill is powered by the Wolfram Alpha knowledge engine.

Business Skills

Make your Digital Person highly productive and digital-tool savvy.

Translator Skill

Expand seamlessly to international audiences

Your Digital People can be trained with a conversation written in one language, but can speak in another language with the end-user. This skill is powered by the Microsoft Azure Cognitive Services.

Google Form Skill

Q&A conversations deployed in minutes

Your Digital People can use a tool as simple as Google form to know what questions to ask and where to save the user’s answers. Extremely useful to collect the voice of customers, run student and employee surveys, and more. This skill is powered by the Google Forms API.

Transcription Skill

Log conversation to secure environment

Your Digital People record their conversation transcripts to your secure  Amazon S3 storage. This skill is powered by the Amazon S3.

Stay tuned for more!