Subscription FAQ

Subscription FAQ

How do I cancel or upgrade my subscription?

You can manage your subscription in the customer portal.

I’m hooked! How do I get more conversations, projects, and/or video downloads?

Head to the customer portal to upgrade your subscription.

I need technical help – where do I go?

Check out Soul Machines Academy or our Knowledge Base. Still need more help? Email us at [email protected].

How often will I get charged?

After your 14 day free trial, you will be charged monthly and receive a receipt via Stripe.

Why do I need to put a credit card down?

After your 14 day trial period you will be charged your monthly subscription price.  Want to cancel? You can do so in the customer portal at any time

If you don’t want to put down your card information, subscribe to the free package and start experimenting today.