Enhance your staff with a virtual assistant

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Public Sector

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Accelerate your customer service with a Digital Person. Engage your customers 24/7 with online capability that won’t let your customers down.

Envision your customers conversing online with a digital domain expert. Alleviate your staff stress.

Use case: Meet Ella.

New Zealand Police launched “Ella,” an autonomously animated Digital Hero developed by Soul Machines. “Ella” (which stands for Electronic Life-Like Assistant) was stationed in the lobby of Police’s National Headquarters for a three-month trial beginning February 2020, assisting the concierge team and talking to visitors about Police services.

Ella was announced alongside Police Connect – electronic service points that are also being trialed to provide non-emergency services to the public 24 hours a day. The two trials are part of a program of work to modernize Police’s service delivery and showcase how Police are embracing and exploring digital technologies to develop future-proofed and people-focused non-emergency services that are accessible to everyone in New Zealand.

Soul Machines + World Health Organization

We partnered with WHO to myth bust the relationship between nicotine and COVID 19. This is just one example of how Digital People can help distribute information in a factual, relatable and scalable way.

Digital People attributes:

  • Responsive and engaging
  • Always available 24×7
  • Extensions of your brand from expressions to conversations
  • Customizable
  • Twelve languages
  • Easily Scalable
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“We know that across the country people still want to engage face-to-face with local police in their community, and we will always do this. But technology is transforming the way the public wants and expect to interact with organizations and their services – and Police is no different.

We’ve achieved a lot this past year with the 105 non-emergency number, online reporting, and NZ Police app making it easier for the public to access and receive the services and information they want, when they want, and in the ways that suit them.

But we’re very much just starting this journey, as Police Connect, Ella and other modern digital technologies present many more exciting opportunities for us to provide new and improved policing services.”

Mike Bush, Commissioner, New Zealand Police

About Us

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Soul Machines™ is an astonishing AGI company whose unparalleled Human OS platform allows the world to leverage the full capabilities and goodness of human and machine collaboration in a responsive, relatable and unprecedented way. Soul Machines is the only company with a patented Digital Brain resulting in the most incredibly lifelike dynamically interactive Digital People.

Soul Machines works with the world’s leading brands to reimagine and accelerate AI as a platform for changing the customer experience.

Soul Machines is headquartered in San Francisco with R&D based in Auckland, New Zealand.