HOT OFF THE PRESS: Digital Assistants Start to Get More Human

 

The coming chatbots will be smarter and more useful. But they will still have plenty of limits.

BY TED GREENWALD | THE WALL STREET JOURNAL | 29 APRIL 2018

She's smart, a master of high-end design software.  She's kind, ready to help at any time of day or night.

She's the new AVA - an acronym for automated virtual assistant - a next-generation digital assistant created by Autodesk Inc. to help its customers with its software. She's scheduled to replace the company's current text-only chatbot that goes by the same name in mid-May

 Soul Machine's first build of AVA in October 2017, not yet in her contextual environment.

Soul Machine's first build of AVA in October 2017, not yet in her contextual environment.

 
Kirrily Denny