Increasing Empathy and Innovation in Education

How humanized AI can transform the experience of education for students, teachers, and schools

Some twenty years ago, spurred on by market competition and the desire to be innovative, institutes of higher learning began offering eLearning experiences, combining video presentations with online access and test-taking. What began as a sort of “necessary experiment” in the early 2000s has now become commonplace and, indeed, the expected norm.

Thanks to rapid technological development and increasing access to the Internet worldwide, there has been unprecedented growth in the quality, quantity, and variety of eLearning offerings, with products suitable for all levels and types of education from kindergarten to graduate school and corporate learning and development.

As businesses, schools, and educational institutions have been forced to operate remotely because of the pandemic, online learning has accelerated even further,
advancing not only the use of digital tools but their acceptance by both teachers and students of all ages and generations.

The expansion of the eLearning market is not due solely to the effects of the pandemic. According to Statista, the global eLearning market was worth US$165 billion in 2016; that figure is expected to surpass US$243 billion in 2022. This includes the use of eLearning for corporate training and development programs as well as in traditional education.

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