FOR ME TO WORK BEST, I’D LIKE TO BE ABLE TO SEE YOU AND HEAR YOUR VOICE.

This will be just like a video call where we can talk face to face. If that sounds ok, please turn on access to your microphone and camera when prompted to do so.

Ask me a question and I’ll do my best to answer it, if I don’t have an answer for you, I’ll do my best to provide you with a reasonable next step.

I can find it hard to hear you when you’re in a noisy room, or when there are other conversations going on around you. Please call me from a quiet place and let’s keep this one-on-one for now.

The speed of your internet connection can have a big impact on the quality of the image during our conversation. If you do experience poor quality we’d love it if you could run a speed test and email your feedback at [email protected] when you end your session.

WHO ARE WE?

Soul Machines is a leader in the humanization of AI, creating autonomously animated Digital People that empower organizations to reimagine customer experiences.

Soul Machines Limited is a New Zealand company located at L1, 106 Customs Street West, Auckland, 1010, New Zealand.

WHAT INFORMATION ARE WE COLLECTING?

For the Digital Person to be able to interact with you in an authentic and human way, their Digital Brain™ needs to collect and process information about your expressions.

As soon as it is collected, this information is anonymized. We do not keep this information, provide it to third parties, or share it. It is purely used while you are interacting with the Digital Person to generate the best experience possible.

WHY ARE WE COLLECTING THIS INFORMATION?

We want your experience with the Digital Person to be as fun, natural, and engaging as possible. You can help us do this by allowing the Digital Person to study your expressions, interpret your emotional state, and respond appropriately. It’s just like a conversation with a real person where they are not just interpreting what you say, but how you say it.

In the process, you are helping advance technology and experiencing the future of human-to-machine interaction.

All conversation data collected is anonymized and complies with current privacy practices and regulations. We take your privacy very seriously.

If you want to find out more information and how we collect and use your information please see our Privacy Policy here.

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