RETAIL & eCOMMERCE
Sell more with empathetic brand experiences
From sales assistant to brand ambassador, Digital People can help your customers in amazing new ways.
Help customers connect on their terms.
Digital People are there to answer any question, about anything, any time.
- Empathetic sales assistant
- Knowledgeable product consultant
- Attentive navigation partner
- Brand ambassador
- Ready to help when you are ready
- Speaks 12 languages
The Results
Yumi has successfully helped many thousands of users with their skincare concerns. As a nonjudgmental, approachable, and always-available consultant, she offers consumers a comfortable way to find the right skincare product
90%
Net Promoter Score
2X
Consumers are twice as likely to buy after interacting with Yumi
4.6X
Increase in conversion rate
2.3%
Increase in customer satisfaction
CAPABILITIES AND BENEFITS
Lifelike Senses
See
Digital people see through the camera–allowing their Digital Brains to react to facial expressions and mannerisms and respond accordingly in real time.
Hear
They hear through the microphone, and their Digital Brain instantly processes an appropriate and conversational response.
Touch
They can feel the intent of the user through a touchscreen, and are also able to touch and interact with virtual objects.
CAPABILITIES AND BENEFITS
Lifelike Thinking
Think
In a conversation, Digital People can imagine potential outcomes, weigh criteria and make decisions about what they say next.
Learn
They can learn through interaction with the world, the user or input from the brand, company or service they represent.
Understand
They understand human emotions through facial expressions and tone of voice, and can show empathy.
Think
In a conversation, Digital People can imagine potential outcomes, weigh criteria and make decisions about what they say next.
Learn
They can learn through interaction with the world, the user or input from the brand, company or service they represent.
Understand
They understand human emotions through facial expressions and tone of voice, and can show empathy.
CAPABILITIES AND BENEFITS
Lifelike Behaviour
Speak
Digital people are designed to speak like humans do—in 12 different languages and multiple dialects.
Express
In addition to speech, Digital People understand how to communicate with their faces. They can express attentiveness, openness, thoughtfulness, optimism and express a whole range of human emotions and expressions.
Act
Digital People have virtual muscles that can move them through their world, allowing them to touch and interact with virtual objects just as we do in the physical world.
