Support made simple
Easily find the answers you need with our comprehensive help resources.
Building your AI Assistant
You can learn how to get started building an AI Assistant and connecting them to your own conversational content in our article Getting Started With Soul Machines Studio. Additionally, our Knowledge Base and Developer Documentation are great resources for you to begin with!
You can integrate services through a conversation platform with an existing out-of-the-box Integration (e.g. Google DialogFlow, OpenAI ChatGPT, Microsoft Co-Pilot etc). Alternatively, you can integrate custom conversation systems and functionality by building a custom Skill.
If you’re using the Generative Conversation Skill then you’ll need to instruct GPT using the Additional Prompting field. Information about your company / product can be added as Knowledge Snippets. Refer to the Generative Conversation Skill documentation for more guidance.
The easiest way to show images / youtube videos / external links is to use the Content Card Skill and include the url to the content directly in your response. We have additional guidance on prompt engineering for displaying content cards in the Generative Conversation Skill.
Speaking to our AI Assistants
You can speak with any of our AI Assistants for free by visiting our homepage and selecting from the range of AI Assistants available there. We have a wide range to choose from. Click on the (i) button shown on each AI Assistant to get started!
Quick help
Plans & Pricing
You can manage your subscription by navigating to Account & Team inside Soul Machines Studio.
Head to the Account & Team page to upgrade your subscription.
After your 14-day FREE trial, you will be charged monthly and receive a receipt via Stripe.
After your 14-day trial period, you will be charged your monthly subscription price. Want to cancel? You can do so via your account at any time. If you don't want to put down your card information, subscribe to the FREE package and start experimenting today.
Unfortunately, unused minutes don't roll over to the next month. We appreciate your understanding.