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Soul Machines™ FAQs

Find the answers to frequently asked questions here. 

Your Subscription FAQs

How do I cancel or upgrade my Soul Machines Studio subscription?
You can manage your subscription in the customer portal.


I’m hooked! How do I get more conversations, projects, and/or video downloads?

Head to the customer portal to upgrade your subscription.


How often will I get charged?

After your 14-day free trial, you will be charged monthly and receive a receipt via Stripe.


Why do I need to put a credit card down?

After your 14-day trial period, you will be charged your monthly subscription price. Want to cancel? You can do so in the customer portal at any time. If you don’t want to put down your card information, subscribe to the free package and start experimenting today.

Technical Support FAQs

I need technical help - where do I go?

Check out Soul Machines Academy, our Knowledge Base, and our Youtube channel for How-To videos.

Still need more help? Email us at

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